Munich, Germany 2018


Good UX Causes Delight and Bad UX Causes Problems

Design has a large impact on human behavior. We all believe to contribute but sometimes we do not consider all facets good enough.

The World Usability Day in Munich will highlight on November 8, 2018 how the world can be improved through appropriate usability and positive user experience.


12:00pm Opening

12:15pm Keynote: digital depression – how new media change feeling of happiness
Prof. Dr. Sarah Diefenbach, Ludwig Maximilian University of Munich

13:10pm Südddeutsche Zeitung for good – the user experience of our news
Claudia Urschbach, Süddeutsche Zeitung Digitale Medien GmbH

13:35pm Ethics and UX – our moral compass
Dr. Eric Fehse & Jan Eckhoff, Zühlke Engineering GmbH

14:05pm Coffee break

15:00pm Service design in health care – a call for more user centering
Cornelia Schauber or Annabel Zettl, Youse GmbH

15:35pm Green UX/DEV: the Green, the Bad and the Ugly
Florian Faßnacht, Ergosign GmbH

16:10pm How to: UX laboratory tests of voice user interfaces
Michael Wörmann & Dominik Zerr, Facit Group

16:40pm Coffee break

17:00pm Good UX of UX – The UX Live Center Story
Ralf Kellner & Jan Pohlmann, BMW Group

17:35pm Ethics and artificial intelligence:
where stops the good and where starts the bad?
Sophia Schlegel, Ergosign GmbH

18:00pm Closing note

The program in German including abstracts is published at the web site.

Event is Sold Out But…

All available tickets have been sold out, but have a look from time to time if the registration on eventbrite is possible. This happens when prior bookings are cancelled.

Hochhaus Süddeutscher Verlag
Hultschiner Str. 8
Munich, Germany 81677